SUPPORT

Know what you need before you walk.

V1 needs one recent LiDAR-equipped iPhone, Wi-Fi, and an internet connection. No Mac, PC, pairing code, or second app is required.

Current release requirements

LiDAR-equipped iPhone

The capture app requires iOS 18 or later and an iPhone that supports Apple RoomPlan. Unsupported devices receive an explanation instead of a degraded map.

Wi-Fi and internet access

Measurements download a bounded payload from Cloudflare over the phone’s active Wi-Fi connection. Cellular measurement is refused.

Release qualification in progress

The iPhone app is a release candidate; physical whole-home, accessibility, network-variance, signing, and App Store acceptance gates remain open.

Frequently asked questions

Is this an internet speed test?

Yes. V1 measures the complete download path from Cloudflare to the iPhone, so Wi-Fi, router, ISP, internet transit, and server-side conditions can all contribute.

Does it measure Wi-Fi signal strength?

No. It maps observed end-to-end performance such as throughput, latency, jitter, and stalls. It does not claim to measure radio signal strength.

Why is LiDAR required?

RoomPlan uses supported depth hardware to create recognizable floors, walls, openings, and room structure while you walk.

Can ISP or Cloudflare congestion change the map?

Yes. Compare nearby locations within one short survey and treat the map as end-to-end evidence, not proof that Wi-Fi alone caused a slow area.

Does gray floor mean bad Wi-Fi?

No. Neutral gray means no qualified sample supports that mapped area yet. The app keeps unknown evidence separate from a measured weak result.

Can it map more than one floor?

Yes. Verified overlaps can connect rooms and levels. Areas that cannot be aligned remain separate rather than being stacked speculatively.